Legal Policies

Host Agreement

Last Updated: June 2026

This Host Agreement governs the relationship between Cholo Pahar and all homestay owners listing accommodations on the platform.

1. Host Registration

To list a property, hosts must provide:

  • Full Name
  • Mobile Number
  • Email Address
  • Government ID (if requested)
  • Bank Account Details
  • Property Information

Cholo Pahar reserves the right to approve or reject any listing.

2. Property Information

Hosts must ensure that:

  • Property descriptions are accurate.
  • Photos represent the actual property.
  • Pricing is correct.
  • Amenities listed are available.

Providing misleading information may result in listing suspension.

3. Booking Obligations

Hosts agree to:

  • Honor confirmed bookings.
  • Maintain the property in good condition.
  • Provide a safe and clean environment.
  • Communicate professionally with guests.

4. Commission Structure

Cholo Pahar operates as a booking marketplace.

12% Platform Commission

For each confirmed booking, Cholo Pahar shall charge a commission of 12% of the total booking value. The remaining amount is payable to the host according to the platform's settlement process.

Note: The commission percentage may be updated with prior notice.

5. Payments and Settlements

Hosts agree that:

  • Payments may be processed through approved payment gateways.
  • Settlement timelines may vary depending on payment provider policies.
  • Cholo Pahar may withhold payments in cases involving fraud investigations, disputes, or policy violations.

6. Cancellations

Hosts shall not cancel confirmed bookings except in genuine emergencies.

Frequent cancellations may result in:

  • Reduced visibility.
  • Temporary suspension.
  • Permanent removal.

7. Reviews and Ratings

Guests may leave reviews and ratings.

Cholo Pahar reserves the right to remove reviews that violate platform guidelines.

8. Host Conduct

Hosts shall not:

  • Mislead guests.
  • Request off-platform payments.
  • Share false information.
  • Engage in discriminatory practices.

9. Platform Rights

Cholo Pahar reserves the right to:

  • Suspend listings.
  • Remove properties.
  • Investigate complaints.
  • Modify platform policies.

10. Limitation of Liability

Hosts acknowledge that Cholo Pahar acts solely as a marketplace facilitator.

Hosts remain fully responsible for:

  • Property operations.
  • Guest experiences.
  • Local regulatory compliance.
  • Taxes and statutory obligations.

11. Governing Law

This Agreement shall be governed by the laws of India.

Jurisdiction shall remain with courts located in Hooghly, West Bengal.

12. Contact Information

Cholo Pahar

Pursurah, Tarakeswar,
Hooghly, West Bengal – 712401
India
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