This Host Agreement governs the relationship between Cholo Pahar and all homestay owners listing accommodations on the platform.
1. Host Registration
To list a property, hosts must provide:
- Full Name
- Mobile Number
- Email Address
- Government ID (if requested)
- Bank Account Details
- Property Information
Cholo Pahar reserves the right to approve or reject any listing.
2. Property Information
Hosts must ensure that:
- Property descriptions are accurate.
- Photos represent the actual property.
- Pricing is correct.
- Amenities listed are available.
Providing misleading information may result in listing suspension.
3. Booking Obligations
Hosts agree to:
- Honor confirmed bookings.
- Maintain the property in good condition.
- Provide a safe and clean environment.
- Communicate professionally with guests.
4. Commission Structure
Cholo Pahar operates as a booking marketplace.
12% Platform Commission
For each confirmed booking, Cholo Pahar shall charge a commission of 12% of the total booking value. The remaining amount is payable to the host according to the platform's settlement process.
Note: The commission percentage may be updated with prior notice.
5. Payments and Settlements
Hosts agree that:
- Payments may be processed through approved payment gateways.
- Settlement timelines may vary depending on payment provider policies.
- Cholo Pahar may withhold payments in cases involving fraud investigations, disputes, or policy violations.
6. Cancellations
Hosts shall not cancel confirmed bookings except in genuine emergencies.
Frequent cancellations may result in:
- Reduced visibility.
- Temporary suspension.
- Permanent removal.
7. Reviews and Ratings
Guests may leave reviews and ratings.
Cholo Pahar reserves the right to remove reviews that violate platform guidelines.
8. Host Conduct
Hosts shall not:
- Mislead guests.
- Request off-platform payments.
- Share false information.
- Engage in discriminatory practices.
9. Platform Rights
Cholo Pahar reserves the right to:
- Suspend listings.
- Remove properties.
- Investigate complaints.
- Modify platform policies.
10. Limitation of Liability
Hosts acknowledge that Cholo Pahar acts solely as a marketplace facilitator.
Hosts remain fully responsible for:
- Property operations.
- Guest experiences.
- Local regulatory compliance.
- Taxes and statutory obligations.
11. Governing Law
This Agreement shall be governed by the laws of India.
Jurisdiction shall remain with courts located in Hooghly, West Bengal.
12. Contact Information
Cholo Pahar
