Legal Policies

Terms & Conditions

Last Updated: June 2026

Welcome to Cholo Pahar. By accessing or using our website, services, or booking platform, you agree to comply with and be bound by the following Terms & Conditions.

1. About Cholo Pahar

Cholo Pahar is an online marketplace that connects travelers with independent homestay owners and accommodation providers across offbeat destinations.

Cholo Pahar acts solely as a booking facilitation platform and does not own, operate, manage, or control any listed homestay properties.

2. Eligibility

Users must be at least 18 years of age to make bookings through the platform.

By using the platform, you confirm that all information provided by you is accurate and complete.

3. Booking Confirmation

A booking is considered confirmed only after:

  • Successful payment completion.
  • Booking confirmation is issued by Cholo Pahar.
  • Availability is verified by the host.

Cholo Pahar reserves the right to cancel bookings in case of pricing errors, fraudulent transactions, or availability conflicts.

4. User Responsibilities

Guests agree to:

  • Provide accurate information during booking.
  • Follow property rules.
  • Respect local laws and community guidelines.
  • Avoid damaging property or disturbing other guests.

5. Host Responsibilities

Hosts agree to:

  • Maintain accurate property information.
  • Provide clean and safe accommodations.
  • Honor confirmed bookings.
  • Comply with applicable local laws and regulations.

6. Pricing and Payments

All prices displayed on the platform are subject to change without prior notice.

Payments are processed through secure third-party payment gateways.

Cholo Pahar may charge service fees and marketplace commissions where applicable.

7. Cancellations and Refunds

All cancellations and refunds are governed by the Cancellation Policy and Refund Policy available on the platform.

8. Intellectual Property

All content on Cholo Pahar including logos, branding, text, graphics, and website content is the intellectual property of Cholo Pahar and may not be copied or used without written permission.

9. Limitation of Liability

Cholo Pahar serves only as a booking platform.

We shall not be liable for:

  • Property conditions.
  • Guest-host disputes.
  • Travel disruptions.
  • Weather-related issues.
  • Personal injury or property loss.

Any disputes regarding accommodation services must be resolved directly between the guest and host.

10. Account Suspension

We reserve the right to suspend or terminate any account involved in:

  • Fraudulent activity.
  • Abuse of platform services.
  • Violation of these Terms & Conditions.

11. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in Hooghly, West Bengal.

12. Contact Information

Cholo Pahar

Pursurah, Tarakeswar,
Hooghly, West Bengal – 712401
India
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